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T-mobile phone number4/5/2024 ![]() If you forgot your PIN number or need other help call the porting department. Respond “No” when asked if you want to refill and then choose “Manage my account” followed by “Change my account PIN”. If you don’t have a PIN you can set one up by calling 611 from your T-Mobile phone. The passcode is your 4-digit PIN (the same PIN used when calling customer service). ![]() Your 11 digit phone number (1-***-***-****) is the account number for T-Mobile Prepaid. ![]() You can use the information below to get your T-Mobile Prepaid account number and password. This is a brief overview of T-Mobile Prepaid and how to get the information you will need if you wish to port your phone number out to a different company.
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